Privacy Policy

This website is operated by Edraak Aleemar Engineering Consultancy, Riyadh, Kingdom of Saudi Arabia ("the company", "we"). This policy explains how we handle personal data we receive through the website, in line with the Saudi Personal Data Protection Law (PDPL).

When you submit the contact form we collect your name, mobile number, email address if you give one, the service you are interested in, your message and the page language.

To protect the form from abuse we keep a hashed fingerprint of your IP address (not the address itself) and your browser type. We use no advertising cookies and no third-party tracking tools.

If you contact us by WhatsApp or phone, that conversation is also subject to the provider's own policy.

We use your data only to answer your enquiry and to provide a quotation or consultation you asked for, on the basis of the consent you give when you submit. We do not sell your data or share it for marketing.

We keep contact messages for at most 24 months after the last contact, then delete or anonymise them, unless the law requires longer retention or the enquiry becomes a contract.

Only authorised company staff can read messages. Data is stored on our hosting provider's servers, and an email alert is sent when a new message arrives. These providers are bound to protect the data and may not use it for their own purposes.

You may ask to access, correct or delete your data, or withdraw your consent at any time; withdrawal does not affect anything done before it. We will answer your request within 30 days.

We use encrypted connections (HTTPS), limited access rights and spam protection. No method of transmission or storage is completely secure, but we take reasonable measures to protect your data.

For any request about your data, email info@edraakeng.com or use the contact page.

We may update this policy; the date of the latest update is shown at the top of the page.